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Warranty Definitions
This screen allows you to maintain Warranty Definitions. These provide details of what is contained in a Warranty ‘Template’ and is used as the basis for applying a specific Warranty to a Customer Asset
List Tab
Display fields
Warranty Code: The Warranty Code as entered into the ‘Detail’ tab.
Description: Description of the Warranty taken from the warranty record.
Term: This is the length over which the Warranty will be in force
Term Unit: This, in association with the above Term defines the period of coverage of this Warranty. You should note that the commencement date is only applied when it is attached to a Customer Asset
Data Display Options
Field Position - On the List screen you can move the field position by dragging the column heading left or right to the position where you want it to appear.
Filtering and Sorting - If you ‘check’ the checkbox then the displayed data is available for filtering and sorting:
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To sort the data in a selected column simply click on the column heading. Clicking against will sort in descending order. |
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Click on the black ‘down arrow’ to the right of your selected column heading and you can either select a specific entry to display all records containing that entry, or you can select (Custom ) to enter detailed selection criteria. |
Searching - If you enter some text into the ‘Search’ field and click on the ‘binoculars’ Icon then all records will be interrogated and those records that contain the entered text will be displayed. To revert back to displaying all records click on the ‘Eraser’ Icon
Buttons
Close: This will close the Warranty Definitions screen. If you have any unsaved data then you will be asked if you wish to save it before the screen is closed.
Add: This will bring up the ‘Detail’ tab for entry of a new Warranty Definition.
Save: Not applicable to the List panel
Cancel: Not applicable to the List panel
Delete: This removes the current Warranty Definition from this table
Related: This will bring up a list of functions that are related to the Warranty Definition. You may open and maintain information in those screens whilst still remaining in the Warranty Definition screen.
Reports: This will bring up a list of Reports that are related to the Warranty Definition. You can immediately run the report whilst still remaining in the Warranty Definition screen.
Detail Tab
Entry and Display fields
Warranty Code: Entry is only allowed during an Add transaction. Enter the name of the new Warranty Definition. Duplicate Warranty Codes are not allowed.
Term: Enter the number of days or months that this Warranty will be in force
Time Unit: From the drop-down list select whether the above Terms apply to ‘Days’ or ‘Months’
Description: Enter a brief description of the Warranty Definitions. No validation checks are carried out on this entry.
Warranty Covers: From the drop-down list select the coverage of this Warranty. The options are:
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Labour and Parts |
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Labour Only |
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Parts Only |
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See Detailed Cover |
Detailed Cover: If the ‘Warranty Covers’ selection is ‘See Detailed Cover’ then the content of this field describes that coverage. No validation checks are made on this entry.
Any Warranty Exclusions: Enter any exclusions that may not be covered under the broad coverage covered above. This will print on the appropriate documents.
Notes: You can enter unlimited amount of Notes that are related to this Warranty Definition. Whenever you click on this field an icon will appear in the top-right. By clicking on this Icon you can bring up the Frequently Used Text table. Select the text to be copied and either press the OK Button in that screen or double-click the selected record.
Buttons
Close: This will close the Warranty Definition screen. If you have any unsaved data then you will be asked if you wish to save it before the screen is closed.
Add: Not applicable to the Detail panel
Save: This will save the current data without exiting the screen
Cancel: Any changes made since the screen was opened or the last time the ‘Save’ Button was pressed will be lost.
Delete: Not applicable to the Detail panel
Related: This will bring up a list of functions that are related to the Warranty Definition. You may open and maintain information in those screens whilst still remaining in the Warranty Definition screen.
Reports: This will bring up a list of Reports that are related to the Warranty Definition. You can immediately run the report whilst still remaining in the Warranty Definition screen.